Understanding our process helps you know what to expect when working with LeasingManagers.com. Whether you’re leasing property, searching for space, or need property management, we follow systematic processes ensuring quality service and successful outcomes.
We begin with detailed consultations understanding your space requirements, budget parameters, location preferences, timeline and urgency, must-have features versus nice-to-have amenities, and any special considerations or constraints. This consultation typically takes 20-30 minutes and can be conducted by phone, video call, or in person based on your preference.
Understanding your needs thoroughly upfront prevents wasting time viewing unsuitable properties and allows us to focus our search on options genuinely matching your requirements.
Using our market knowledge and access to listing databases, we identify properties matching your criteria. We search MLS systems, commercial listing platforms, our network of landlords and property managers, and off-market opportunities not publicly advertised. We pre-screen properties eliminating those with issues or characteristics that won’t work for your needs.
We coordinate property tours at times convenient for your schedule, often arranging back-to-back tours in the same area allowing you to see multiple options efficiently. We accompany you on tours providing objective assessments, pointing out features and potential concerns, answering questions about properties and areas, and offering market context helping you evaluate options.
For properties you’re seriously considering, we prepare financial analyses showing total occupancy costs including rent, operating expenses, utilities, parking, and other charges allowing accurate comparisons across options with different rent structures.
Once you select a property, we negotiate lease terms on your behalf including base rent and rental escalations, free rent periods and move-in concessions, tenant improvement allowances, operating expense structures, renewal options and other flexibility provisions, and all other terms affecting your occupancy and costs. We handle all communication with landlords and their representatives throughout negotiations.
We coordinate due diligence activities verifying property information, coordinate with your attorney on lease document review, ensure final documents reflect negotiated terms, and manage execution and move-in logistics.
We visit your property assessing condition and features, identifying any needed repairs or improvements before marketing, evaluating market rental rates for comparable properties, and recommending optimal pricing strategy balancing quick lease-up with maximum income.
We create professional marketing materials with quality photos and compelling descriptions, then distribute across MLS systems, major listing platforms, social media, our website, and our prospect database. We install yard signage and conduct targeted outreach to our network.
We handle all prospect inquiries, pre-screen callers to identify qualified prospects, schedule and conduct property showings, and maintain detailed activity logs tracking interest and feedback.
We screen all applicants thoroughly including credit reports, criminal background checks, eviction history searches, employment and income verification, and rental history verification. We compile results and provide recommendations about approval or denial.
We prepare comprehensive Texas-compliant leases, review terms with tenants, collect all move-in funds, conduct detailed move-in inspections, and coordinate key transfer and tenant occupancy.
We evaluate your properties including current condition and maintenance needs, existing tenancies if occupied, market rental rates and income potential, and your management goals and preferences. This assessment informs our management strategy and recommendations.
We execute property management agreements clearly outlining services, fees, and responsibilities. We then set up properties in our management systems including photographing and creating marketing materials, establishing owner accounts and reporting, setting up tenant payment portals, and coordinating key management and property access.
For vacant properties, we immediately begin marketing and leasing to minimize vacancy. For occupied properties, we transition existing tenants to our management introducing ourselves and establishing communication, reviewing leases and tenant files, and setting up rent payment procedures.
We handle all ongoing management responsibilities including rent collection and deposit to owner accounts, maintenance coordination and repair management, regular property inspections, tenant communications and issue resolution, financial reporting and accounting, lease renewals and move-outs, and proactive communication keeping you informed of all significant activities and decisions.
We provide detailed monthly financial statements showing all income, expenses, and account balances. You have 24/7 access to information through online owner portals. We maintain transparent accounting and coordinate with your accountants for tax preparation.
We discuss your requirements including budget, preferred locations, desired move-in date, must-have amenities, pet policies if applicable, and any other specific needs. This brief consultation typically takes 15 minutes by phone or in person.
Using our database and industry relationships, we identify communities matching your criteria. We pre-screen based on management quality, maintenance responsiveness, and our direct knowledge, eliminating problematic communities.
We coordinate property tours at convenient times, often arranging back-to-back tours so you see multiple communities efficiently. We accompany you when possible, providing insights and asking questions you might not think to ask.
After you select a community, we assist with application processes ensuring complete submission and following up on approval status. We coordinate with leasing offices throughout the process.
We help coordinate move-in logistics including lease review, explaining important provisions, and ensuring smooth transition into your new apartment.
Throughout all our processes, we maintain proactive communication including regular updates on progress and activity, prompt responses to questions and concerns, accessibility via phone, email, and text, scheduled meetings or calls when needed, and transparency about challenges or issues as they arise.
We believe clients should never wonder what’s happening or struggle to reach us. Responsive communication is fundamental to quality service.
When problems arise—and they inevitably do in real estate—we follow clear problem resolution processes including immediate acknowledgment of issues, clear communication about what happened and why, development of solutions rather than just explanations, implementation and follow-through on solutions, and post-resolution follow-up ensuring satisfaction.
How we handle problems often matters more to clients than the problems themselves. We take ownership and solve issues professionally and quickly.
We continuously refine our processes based on experience and feedback including soliciting client feedback throughout and after engagements, analyzing what worked well and what could improve, implementing changes to address identified issues, training team members on improved processes, and measuring results to ensure improvements achieve intended outcomes.
Every client interaction makes us better at serving future clients.
Ready to experience our professional, systematic approach to leasing and property management? Contact us to discuss your needs and begin working together. We’ll explain exactly how our process works for your specific situation and what you can expect at each stage.
Leasing Managers
